"She was a great buyer. I cant believe one of the earrings broke... Things happen, i guess. This has ... " (more) happened to me before too with others (not on here). Ill see what i can do to make up for it. :)"
"Great buyer! Sorry for the mix up in thigs though. I hope that even with the difficulties you give ... " (more)me a good review. Sorry for the mix up and stuff. I sincerely apologize. "