"Great listian got me shipping info right away unfortunately in packing I dropped and broke the item ... " (more) so I asked her to request a refund which they also did quickly to get a matter resolved"
"Sorry for everything. I don't know if it got to u yet or not but here's your credits back. ... " (more)If u get it don't. Worry bout it we call even. I'M SO SORRY I KNOW FROM NOW ON TO SHIP WITH TRACKING NUMBERS."