"Hey I am sorry for the way the condition of the photos we're sent to you I had no intentioned o ... " (more)n how they we're so you can take my apologies or not but be mad at the person that last had them dont be mad at me sorry again though"
"Hey I am so sorry I am still trying to understand the website and auctions I am having a hard time ... " (more)keeping up with shipping stuff out to the people that bid and bought the items sorry again"