"I'm so sorry that happened. I feel bad now. I hate how they just throw our packages around and ... " (more)don't care about what may be inside. Hopefully you can have it repaired or replace it. Again I'm sorry for that. Thank you for your bid.
"I'm sorry for this. I wish I could have got it to you when I was shipping the first time. And t ... " (more)he mix up at the Post Office didn't help the matters any. I am off today and was planning on trying to ship again. I will if you'd like. Just let me know. Again, I apologize.