"I’m so sorry. I have no idea how or why that is. Thank you for the neutral feedback instead of nega ... " (more)tive. I will send you more if I have the colors you want after the last few envelope auctions are over. Or I can just send you whatever is left. I will be in touch. Thank you, again."
"Sorry for mistake these have gone out non machinable with no problem before. Lesson learned must ha ... " (more)ve went a touch over the 1/4 inch limit. I contacted you so I could refund money ."