"I wish you had packed the earrings better. One was broken and the other one was bent beyond repair. ... " (more) They were for my 10 yr. old daughter and she was terribly disappointed."
"I must apologize I've been ill and our mail box is approx. 1/4 mile down from our home (we live ... " (more) way out in the country), so I haven't been to the mail box until today and I see it's been here since Monday. Thank you so much for the quick delivery. "