"I am so sorry about the shipping! I took it to the post office and had them weigh it, so I'm no ... " (more)t sure why it was short postage, but I am very sorry for the trouble. I've refunded your credits. "
"I am so sorry about the shipping! I took it to the post office and had them weigh it, so I'm no ... " (more)t sure why it was short postage, but I am very sorry for the trouble. I've refunded your credits. "