"I will speak to Stamps.com why my scale is not allowing me to send the correct postage to you. In t ... " (more)he meantime please send me an email with a pic of the package and how much you had to pay for so I can show them. TY"
"Great listian. I'm so sorry about the shape the item was in when it reached you. I have refunde ... " (more)d your credits back to you as you requested. I again, would not want to risk losing my excellent feedback over one item that was in crappy shape! Thanks again..Merry Christmas! Mitzi"