"Well when I opened the pack I was very disappointed. Not one of the stickers were of Sponge Bob and ... " (more) the rest were pretty dismal. Not blaming you but the company. But now I know. I do look forward to bidding with you again"
"Awesome thank you so much. Someone must have thought it was credit cards because the envelope was ... " (more) torn open. I appreciate it and look forward to bidding with you again"