"So sorry that the bag arrived with a broke zipper. I was unaware that it was broke. Please keep the ... " (more) item on my behave and I have returned the credits to you. So sorry for the inconvenience now of having to fix the zipper. I hope you enjoy it once fixed!"
"Im sorry you felt douped but no way did i falsely advertise. I NEVER used the word AUTHENTIC? I sup ... " (more)plied ALL info needed to research bag. And did say NO BIDDERS REMORSE. Your credits have been returned. I never want to deal with you again. Have a lovely summer!"