"didn't hear from the seller for 5 days after auction ended... and since she is new I submitted ... " (more)a refund request... well, for that reason and it's so close to Christmas I didn't want my credits to be tied up for a long time- she refunded my credits but I would have preferred that she touched base with me so I could cancel the request because I'd prefer the card. Not leaving her negative feedback because she did refund my credits. "