"I sent the item they claimed they never got it. I'm pretty upset. I would have given a negative ... " (more) rating but it wouldn't let me. I asked them to wait a few days and they didn't I would have replaced the item with another pair really close to these ones. Thanks for nothing."
"Oh I am so sorry the other bracelet is broken. I guess it broke while shipping. I am glad that both ... " (more) of them didn't break. You could ship the other bracelet back. I would be happy to repair it for you then ship it back to you again in better wrapping."