"You are a great person and very nice to talk to/with. I am glad we are able to work together on thi ... " (more)s issue. I will be sending the videos to you (for no points/credits) when I am able to since the issue was on my side. I am glad we stayed in touch and thank you for being understanding. You are a sweet lady. Hope your holidays are filled with happiness and your new year filled with dreams fulfilled."