"A+++++ Patient. I didn't have the money to send reimbursement on the postage. I don't un ... " (more)derstand why it didn't just charge my prepaid card for the correct postage but my apologies. I refunded the credits though. Thanks for your patience."
"My partner had an aneurysm and a stroke 2 weeks ago. He passed last week. Sorry I was unable to get ... " (more) back to you. I still have the gold dollars."