"Item was lost in mail. Buyer was very patient while I tried to figure out what happened. Item was l ... " (more)ost and credits were refunded back. Thank you for being patient and considerate. Very sorry about this and I hope to do business with you in the future. We have since fixed the problem. "
"she wont ship items when they are won, she holds em hostage till very last minute and than complain ... " (more)s when a refund is requested, grow up "