"your credits should be refunded you to you shortly. sorry for your trouble and thanks for understan ... " (more)ding! whew, what a mess! i think i'll just do one at a time now :)"
"i was able to see the video footage and this guy was wearing his work uniform! so i now know where ... " (more)he works. i doubt i will get them back but if i do, they are yours free of charge. your credits have been refunded to you. thank you and sorry again. i will be sending you something for your trouble."