"I am not going to leave negative feedback for you, Ronni. I still expect you to honor your word and ... " (more) send these tapes. You have told me numerous times that you were re-sending these. I still expect to see the items ordered on my doorstep. How do you expect to be a saleswoman if you continue to lie to your customers? It's not about credits refunded, Ronni... it's about integrity and honesty, but you already know that. I will gladly have Listia reverse the credits when you send these tapes... and I do expect you to send them. :)"