"very disappointed and choose to NOT want any future association w/this buyer for TWO main reasons: ... " (more)1). she won a beautiful genuine diamond bracelet from me (in which there's only been one other authentic tennis bracelet listed in listia history). when received, she complained that i should have sent the papers, it was dirty and i should have had it professionally cleaned before listing it, etc. so SHE takes it upon herself to ZALE'S (in which the guy gave the bracelet a good review) to have inspected & cleaned, while in the cleaning machine a diamond popped out. this lady blamed ME and and had the audacity to expect compensation of 1/2 the cost she claimed was running a tab of OVER $50 AND 2). as an added bonus i included a gold TONE bracelet that was stamped 14k. the ONLY thing she said about it was that it was pretty but way too big (another complaint) NEVER did i get a thank you or anything positive about what she received. instead, she re-lists it on here, KNOWING it was not real as she titled it "gold tone" but then played it off towards the end of the auction that her eyes were bad and had someone else read the stamp and it was real. she got like 12 thousand something credits for the bracelet."