"Thank you for all your understanding, it is an honor to sell to people like you. I'm so sorry a ... " (more)bout the auction, but I am still sending you your beads, you deserve them!"
"You are so great! I'm glad they refunded your credits, as my own life got in the way of getting ... " (more) to the post office, but you didn't deserve that! I am still sending the beads, I hope you enjoy!"
"I'm so glad your credits were refunded as I felt awful about the whole thing. I am still sendin ... " (more)g you your beads, you deserve them for winning!"