"I am sorry but there were no communication from you that you wanted a micro size. I would have sent ... " (more) you the correct size if you requested. If you want I can send you one with the correct size, all you need to do is send back the one you have at hand. Please let me know. Thanks...."
"It is the Christmas Holidays and receiving mails are slow during this time of the year. Please be p ... " (more)atience as I know you will received your items shortly...."