"Well I'm terribly sorry. I asked my husband to get it packaged and mailed for me while I was in ... " (more) the hospital due to complications with my pregnancy. I asked him to use the proper envelope I had set aside for them. Sorry I shouldn't have asked him to mail it off for me."
"So sorry here is your refund I asked my husband to send off three items last week for me while I wa ... " (more)s at the hospital due to complications with my pregnancy and he used the wrong envelopes so sorry"