"He could have gotten the item. He chose a refund. My husbad died. I guess that doesn't make for ... " (more) a good excuse.Yes, this book is certainly more important than that. Too many cut-throat people here! Free brand new book, free shipping; but can't wait until my husband is buried. What a HORRIBLE PERSON, and he claims to be a man of God, with a "heavenly calling".Which God is he representing? Certainly not the God of Love that I was brougt up to believe in. This should be negative feedback! "