"You are wayyy too cute! No problem & Thanks so much for the wonderful feedback! :) & i am s ... " (more)o glad that you loved it and that you think that your daughter will too! Happy holidays sweetheart :)"
"Sorry I always get tracking numbers for just this reason I would contact your mail carrier for sure ... " (more) if they say it's delivered it should be call them and raise a complaint that is not right to have items stollen from you"