"I apologized for not sending it, I didn't receive a notification of the bid ending, and forgot ... " (more)that I listed it. She never sent me a message before she requested a refund. No attempt to contact."
"She was so understamding about everything, and even after she had to wait a fee extra days. The ite ... " (more)m was received broken. She didn't request refund, but I'm refunding credits anyways"