"Thank you for letting me know about the condition of the package. I am sorry that I was unable to r ... " (more)eplace the damaged items. In the future I will be using UPS which has better ratings for shipping items, and a bit more packing paper."
"Awesome see what being a GREAT listian gets ya! Thank you for the wonderful FB. Wonderfully pleasan ... " (more)t Listian to deal with, n excellent communication skills. TY again"