"Book arrived with spine nearly detached and hanging on by the threading only. I disputed transactio ... " (more)n and credits were refunded. I rarely ever dispute but I can not even read the book without fearing I might tear the pages off."
"I'm so glad! !! Sorry for the delay, I actually paid extra to get them to you quicker bc I felt ... " (more) guilty since you had bid so high. ...I figured that was the least I could do :-)"