"I am so sorry you never received it :( you did not offend me, I apologize if I came across as curt ... " (more)or rude. Thank you for your patience and overall understanding. It is more than I could have asked for."
"Thanks for waiting on me to get the money to you for the shipping. Tracking said it would be Dec 31 ... " (more) before arriving but arrived on Dec 29. Can't wait to get the game to go with this guide."