"When i received the rings, this one was broken. You will however receive your points. I suggest you ... " (more) wrap anything you send more carefully. This does not seen like a good way for me to start bidding on your items. Bonnie"
"When i received the rings, the one with the large stone had come off from the ring portion. I did a ... " (more) neutral rating because of it. You will be receiving your points however. I suggest you wrap your items more carefully. Bonnie"