" I am sorry that this transaction did not end well, I got so far behind that I am having a difficul ... " (more)t time catching up.. Being in the hospital did not help my situation, then one of our aunts died which made matters worse. I issued your credits back to you, again I really am sorry. pam "
"You are very welcome. We try to get items out quick but sometimes we do not and then there is alwa ... " (more)ys something that comes up that causes delays. "