"The spongebob lanyard was not in the greatest condition. The clip had rust on it. The material th ... " (more)e lanyard was made of had pills (fuzz balls) on it. Had I known the lanyard was used, I would not have bid."
"OMG, I am so sorry that you are disappointed. I would be happy to send you another in the package ... " (more)(unopened). I opened the package myself, took a picture and put it back in the package. I didn't examine it. It's my fault. Again, I am so sorry. I will put it in the mail tomorrow."