"Even though I would like to give you negative feedback, I gave you nuetral. 1-The chain is not real ... " (more) silver 2-It was packaged so improperly that is was all wrinkled and I doubt if it will ever be normal. 3-The clasp is broken to where you can't open it without breaking it. 4-I am going to take a loss in trying to get even part of my credits back by relisting it. 5-It takes to long to send it back to you, so I am losing $2 also! Sorry for sounding so mean, but I feel that this is all true! "