"The only reason I am giving you negative feedback is because you told me on several occasions that ... " (more)you had sent it off and never actually did. Please don't do this. You seem like such a sweet person and I don't want people to think your a bad seller. Just be honest and things will work out."
"Darrick is a really good guy and I am sure a great seller to boot, but things happen we can not con ... " (more)trol. I hope there are no hard feelings."