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lisa813 on Aug 23rd, 2011 at 12:03 PM PDT (about 14 years ago)
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"If you didn't receive the book, why didn't you ever let us know that? It was mailed to you, ... " (more) with delivery confirmation. We didn't know, and never received any message from you asking. The book did not come back to us. If you are going to leave neutral feedback, it would certainly warrant a conversation about there being a problem. "