"I gave you a neutral but I was not happy a ... " (more)t all the bows with rose was completely smashed and to top it off you glued them to the paper . I couldn't hardly get off and a bunch of brown paper and glue stuck to them just so wrong and I was not happy at all "
"I am sorry you were unhappy. That was the th ... " (more)ird auction of flowers and bows I had made. They arrived fine to the other two. I am sorry for the inconvience. I guess I will have to think of another way to send. Again - please except my apology. Wilma"