"Very sorry the item was damaged by USPS. It was ... " (more) shipped securely; however, USPS noted several of my packages were part of a "lot damaged due to weather related issues." Very sorry this happened. Credits will be returned immediately!"
"I just received the item thank you. Th ... " (more)e listing is deceiving however, stated black as the color and that's what I was expecting. I received a blue eye liner. Although I will still use this, its not what I was expecting."
"If you would have contacted me before giving ne ... " (more)utral feedback I would have done whatever I could to make you satisfied. So sorry you resorted to just neutral feedback when I could have helped."