"If you want, you could send it back and I ... " (more)39;ll try to fix it or have it fixed and send it back to you. It worked fine when I sent it, but I want you to be happy. Just email me and I we can try to work something out. I'm sorry that happened."
"I love it! It is the perfect shade and I li ... " (more)ke how easy it is to apply. Thank you very much for taking a leap of faith in me. Many regards, Anna"