"this person is completely incompetent and ... " (more) has no idea how to sell to people. he has admitted to sending my item to someone else. not only that, he lied and said I had asked for another movie when all I said was I love the listed movie and was looking forward to getting it."
"Not a nice person to deal with, apparently ... " (more) in the 40+movies that went out this week, he got the wrong one. Instead of asking for a refund he called names, and made threats i have 2000 positive feedbacks he has less than a 100. If i make a mistake i try to make it right, not a pleasant man"