"Please accept my apologies for my behavior al ... " (more)so it was a reaction I too am disabled and understand financial situations because I'm in the same boat I would have gladly accepted a substitute"
"I am sorry for what happened in the mail. ... " (more) I hate postal services when they do something to mess up someones package. I would have sent another one out to u if I had another one of them. Lets just hope nothing like this happens again with the both of us!"