"Thank you for patiently walking me step by s ... " (more)tep through getting the UV code fixed. Hint:they had me put it in flixter instead of vudu. Thank you. Very professional. I will look forward to shopping from you again."
"Thank you for your patience. Unfortunately th ... " (more)ings like this happen, but they can be fixed when good people work together. I look forward to dealing with you again and hopefully they will be quick and uneventful. Happy holidays and have a happy new year!"