"I ask if you put insurance to cover the ... " (more) damage for not shipping safely.You were very rude to me,and your lucky I'm leaving positive feedback.I hope you learned a valuable lesson.Thank you"
"customer received from post office damaged ... " (more), I don't have pics of damage, Ive agreed to refund credits, but this customer wanted insurance on the item, if it's an exchange site, why does a customer ask for insurance?"