"I don’t know what you mean by “broke”. The pie ... " (more)ces snap in and out for battery replacement. They ate New and never used. Perhaps the item was snapped the wrong way when opened. Please read the directions."
"I’m glad you are satisfied. I had a similar bo ... " (more)x for another buyer because I was sending it out late. Instead of communicating they filed a claim . Their loss!!! Thank you for understanding & your patience & professionalism."