"I sent you an email at the same tim ... " (more)e as asking for a refund. If you had contacted me and let me know what was going on I would have been more than happy to cancel the request. Sorry it didn't work out."
"I shipped them but unfortunately you are no ... " (more)t the only one who has not received shipments for the past week but since you didnt ask fir a second shipment ir try contacting me at all about not getting them I refunded the few credits back to you"