"Unfortunately the book was not well w ... " (more)rapped and therefore not protected. It arrived in damaged condition-its edges smashed. I still like it so didn't dispute but it's very disappointing. That what happens when you send a hard cover in a poly mailer. Not very happy about this transaction. "
"I am sorry it was damaged in transit. I have ... " (more) sent Many hard covered books the same way & yours was the only one damaged. Please send me pictures of the damage & I will gladly refund your credits if you send it back. ty"