"I'm sorry you were unhappy. If you ... " (more)would've communicated instead of assuming I don't care. I made every effort to bubble pack these & get them to you safely. These were not packed poorly, sometimes the post office is rough, then should I be to blame? I would've sent a replacement. No effort from U."
"I hope the child in your life loves the ... " (more)se! Thanks for being so easy to work with, it was a pleasure! You are always welcome, to check back!"