"I am sorry to hear that customer was dis ... " (more)appointed. My auctions will have pictures from now on. And I am always fine with waiting for approval for credits if anyone ever needs to request a refund once their item is received.I appreciate buyers honesty and politeness not to leave me a neg feedback."
"Customer is very patient and polite for ... " (more)they have not yet received their item..I'm hoping its only going alittle slow due to holiday and other shipments..I wish and am happy to replace this offer if it does not arrive..:-)"