"17 days later, I received the Elf with a broke ... " (more)n leg and a chipped foot, due to very poor packing! I understand that you said a family member was sick, and although I was very patient, you could have packed it better! All I can say is, thank God for hot glue and glitter I already had! Just saying!"
"Sorry to hear about the item, my son packing for ... " (more)me, I will give you back the credit open a case so I can send you the credit. Im not want unhappy customer, Thank you for all the patient you wait for the item."