In New York City, two days before Thanksgiving, advertising executive Neal Page is eager to return to his family in Chicago. After a prolonged business meeting with an indecisive client, Neal struggles to secure a taxi during rush hour. Although he bribes a man to give up a cab he has hailed, another man swoops in and takes it instead.
Neal arrives at LaGuardia Airport to discover that his flight is delayed. While waiting, he encounters Del Griffith, a chatty and affable shower curtain ring salesman who unknowingly took his cab. Del's overly friendly demeanor immediately clashes with Neal's uptight and repressed personality. Adding to his frustration, Neal's first-class seat is reassigned to a cramped coach seat—right next to Del—on the flight to O'Hare International Airport.
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