So am I. I've had to do several refunds do to sellers not sending the winning item but most of them won't even answer a single question. She already has and your bids are protected. If that helps you at all.
To make sure you get the most bids and credits from your listings, please add more information about your item. Additional details such as size, material, manufacturer, will help others bid with confidence. This also reduces the number of questions that your bidders have to ask.
Thanks for your cooperation and I hope you earn a ton of credits!