FREE: Continuous Improvement and Measurement for Total Quality: A Team-Based Approach Hardcover
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Description
The listing, Continuous Improvement and Measurement for Total Quality: A Team-Based Approach Hardcover has ended.
This is an interesting, highly readable and pragmatic book on implementing an organization-wide continuous improvement program. The author emphasizes a team-based approach to continuous improvement, providing actionable advice around what is the cornerstone of this book, a SIPOC-based model for continuous improvement and measurement, This book provides very good insights on the nuances of internal versus external customers.
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